Voice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned […]
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned […]
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the […]
Details have recently surfaced about a now-patched vulnerability in Microsoft 365 Copilot that could have enabled the theft of sensitive user information through a technique called ASCII smuggling. “ASCII Smuggling […]
In today’s world, everyone is aware of cyber risks, but not every business has the expertise or resources to effectively combat them. This is where Impress Computers, your local IT […]
Cybersecurity threats are constantly evolving, and the latest warnings from security researchers highlight significant vulnerabilities within the machine learning (ML) software supply chain. Impress Computers is committed to staying ahead […]
One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of […]
With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things […]
At Impress Computers, we understand that managing your organization’s cybersecurity is more than just a series of isolated tasks—it’s an ongoing process that evolves with the ever-changing digital landscape. One […]
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, […]
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote […]