Managed IT Services

Advantages of Managed IT Services and having a Managed IT Department

Instead of spending money on new IT employees, hardware, software, employee benefits, Impress Computers provides you what an employee can’t. For an all-inclusive, flat monthly rate, we provide you 24/7 monitoring of your entire IT infrastructure including cybersecurity.

Managed IT Department

Our customers have found that this is the best solution for the least disruption and optimal productivity  for their company’s. You and your employees will experience little to no downtime because we achieve and provide you a 99% uptime rate for your technology. For an all-inclusive, flat monthly rate, you will receive U.S based, 24/7 proactive monitoring and support at your beck and call for your entire technological infrastructure. No hourly rate, no labor billing, no hidden fees, and no out of scope charges. Your rate will be predictable and will NOT change. Ultimate transparency and peace of mind.

Managed Service Provider

Most MSP’s  generally charge for projects out of scope. They typically offer different plans that provide different services and types of support. If your systems went down, you may have to may for out of scope support. There are now so many MSPs offering different types of service levels it becomes difficult to decide what you need and still end up with IT cost bouncing all over the place. Impress Computers is different. We prefer a fixed monthly cost that covers all of your IT

Break Fix

This is the  original IT Support model . When something breaks, you call you IT guy who shows up in the next 4-8 hours  and fixes the issue. Business owners who still use this model simply hope that when their network goes down it doesn’t last too long and doesn’t cost too much. This is not an ideal situation and not one that any business that depends on IT should still be on.

Discover the Impress Advantage of predictable all-inclusive monthly pricing, maintaining and monitoring.  Our proactive approach to IT will guarantee that your network is running smoothly.  Reduce cost while gaining access to a team of trained engineers who do nothing but ensure your business is protected and efficient.  Don’t wait until your network, workstations or server fails before you call your IT.  We operate as your own internal IT department except you receive all the benefits without having to manage it on your own.  Get back to running and growing your business and allow us to look after your IT.

Are you ready to discuss the benefits to you business? Contact us on 281-647-997 or Schedule A Complimentary Consultation

Benefits

  • Fixed Monthly Costs – No Hidden Surprises or unexpected bills
  • Improved Performance
  • Elimination of “Slow Time”
  • Minimizing “Down Time”
  • Peace of Mind with Monitored Local and Offsite Backups
  • Proactive Monitoring of all hardware so that we can proactively fix the problem before it becomes an issue that could cause down time, slow time or loss of data
  • Advanced Malware and Virus Protection
  • Intrusion Detection
  • Remote and Onsite Support
  • Physical Cleaning of all computers and servers – Resulting in better performance and less downtime
  • No Answering Systems – You always speak to a human
  • Business Class Workstations, Laptops and Servers in stock – no waiting for orders to be processed.
  • Complimentary VCIO (Virtual Chief Information Officer) – providing strategic and tactical planning, IT Procurement, IT Growth Strategy, IT Budget Initiatives.

Honesty, Integrity, Dedication

Every day, through each challenge and obstacle that presents itself, our wonderful team members strive to embody these core values.

Bruce

Clean, Detailed Reports

Always Know the State of Your Systems

Managed Services Reports

Impress Computers is one of the top IT companies in Houston and Katy TX

Impress Managed Services

Proactive Monitoring and Support for your business

Many Houston businesses are unaware that they lack an effective IT strategy and selecting the correct IT Managed Service Partner to look after your IT Support and infrastructure needs is an important first step.  Business owners are focused on the intricacies of running a business. Impress Computers strives to serve as a partner that helps businesses align technology solutions with internal goals, thereby increasing productivity and performance.

Effective IT Maintenance and Monitoring Implementation

Save valuable time by partnering with Impress Computers to implement IT management and services solutions.

We will work alongside your business to ensure we identify your managed IT needs and provide effective solutions that maximize productivity and fit your budget.

Our IT service management is a comprehensive solution that includes maintenance and monitoring everything on your network including

  • Firewalls
  • Networked Devices
  • PCs
  • Printers
  • Routers
  • Servers

Impress Computers implements a proactive approach when it comes to monitoring your IT network, implementing solutions before any potential issues become major problems

Unlimited Support

Preventative Maintenance

Our Proactive IT Support provides comprehensive computer services for Small Businesses in the Houston and surrounding area. Impress Computers knows that Small Business owners are constantly  challenged  by  the  task  of  managing  their computer systems  and  would  rather  spend  that  time  and  effort working on their own business.

Proactive IT Support  is  a  unique  service  that  keeps  your computer  systems  available  so  you  can  focus  on  your growing business.  Our team of qualified technicians will monitor  your  computer  systems  around-the-clock  to prevent unscheduled downtime and catastrophic failures.

Proactive IT Support  from Impress Computers  also  provides your employees  with  unlimited,  remote  technical  support. Using  remote  support  services,  our  technicians  will troubleshoot,  diagnose  and  resolve  many  common computer problems in just minutes.

An  ounce of prevention is worth a pound of cure.

– Henry de Bracton, De Legibus, 1240

Proactive IT Support includes all of the software and services  required  to  protect  and  maintain  your network, servers, workstations and laptops.

Included in the Proactive IT Support:

Spyware Prevention and Removal

Virus Protection and Removal

Microsoft Patch Management

Real-Time Network Monitoring

Asset Inventory Management

Remote Technical Support

Proactive IT Support also includes many extra procedures to ensure your computer systems are operating efficiently  and  your  employees  remain

productive.