You can also watch a video on our website

  1. As a general rule do not trust any link. There are a lot of scams going on that look very real. These may seem to be from/related to Facebook, a bank, or a shipping company like Fedex, UPS, or DHL. When you click on a link they take you to a different location and your computer end up with an infection. Instead of clicking on the link it is safer to go directly to the correct website and enter your search, tracking number etc
  2. 2. Do not trust attachments, especially .zip files. If you click on the attachment it will unzip the program and infect your computer with a virus. We see a lot of emails doing the rounds that are pretending to be from UPS, FEDEX or DHL that states that they have been unable to deliver a package and that you need to click on the attachment. Again, the best thing to do is go directly to UPS etc and enter your tracking number. DO NOT OPEN THE ATTACHMENT.
  3. The email might also claim to be from a leading store and states that you have made a purchase. If you want to cancel the transaction then they want you to open the attachment. This is a scam and should be deleted. If you are unsure you should check directly with your bank.
  4. FAKE ANTI VIRUSES are on the increase. These come in the form of spyware or pop-ups initially and make you beleive that your computer is infected. If you click on the OK, Scan or even the “x” or close button, your computer will be infected with a virus. It has many different names, “ANTI VIRUS PRO 2009”, “ANTI VIRUS PRO 2010” and similar variations. Once they infect your computer it will try and scam you into giving them your credit card details to “fix” all of the “errors” that it has found.                                                                 To try and avoid these problems, when you first get the pop up try pressing ALT and F4 or “CONTROL and W” to close the window, or shut the pc down. Reboot the computer in safe mode by hitting F8 during the start up process and select Safe Mode. You should then clean your temporary internet files and run your anti virus / spyware program.
  5. CRYPTO WALL, CRYPTO LOCKER VARIATIONS – These generally infect your computer via a link or an attachment. They encrypt your data and you have to pay an extortion randsom to get your data back. This is normally in the form of 1-2 Bitcoins. After this is done we have to perform a Back up Wipe and Reload of your computer to remove any remnants of the program                               To help prevent this you need to have anti cryptolocker software installed on your computer. This is not 100%, but offers 80-90% protection. Having at least two  backups of your data is recommended in case you do get infected
  6. Clean your temporary internet files regularly. You do this by clicking on Start, All Programs, Accessories, System Tools, Disk Cleanup and check all the boxes.
  7. Keep your anti virus and anti spyware up-to-date and check on it periodically. We recommend using Vipre as it offers real-time monitoring, scans emails and scans facebook etc.                                                               ,
  8. Stay away from “busy” site that have a lot of advertising on them. Avoid downloading Free Music, Free Video, Free Screensavers and site containing Adult Material.
  9. Keep Adobe and Java Up-to-date, but always ensure that you get these directly from the source, don’t just google them or click on a pop-up that says that you need one of them, as this will lead to you getting infected.                    WATCH THIS VIDEO ON HOW TO INSTALL JAVA

Good, Safe internet usage is one of the best ways of staying Virus and Spyware Free
Contact Impress Computers on 281-647-9977 if you have any queries