I wanted to take a few minutes to express my high level of satisfaction with your team.

As you know, we struggled in every way you can imagine moving to our new location. Kurt (which I have the impression was overseeing the move from an IT perspective) did an amazing job coordinating and making it happen. I do believe he went the extra mile and did all he could to help us in every possible way.

I have very high expectations when it comes to customer service as such, I closely pay attention to every vendor/service provider we have.  Impress Computers is the only vendor that I have seen exceeding my expectations. Every tech you have sent to help us whether in person or remotely has been:

• Reliable
• Knowledgeable
• Professional
• Efficient

I am also satisfied with how quickly our IT issues are resolved. I hope this does not change in the future and I hope you take good care of your team.

They listen to and understand our IT needs and provide quick responses at an affordable rate.

Impress really listened to and understood our IT needs and their responsiveness is excellent!

We also appreciate that they have a personal feel. Nothing is automated nor do you feel like you are simply part of a “corporate process”. Their technicians are knowledgeable and always strive towards great support.

They are personable – and economical – to work with. Impress imparts the sense that resolving their client IT issue is very important to them.  I really appreciate being able to speak with their client support rep who is assigned to our agency.

Professional. Consistent. Disciplined.

Impress Computers provides our firm with the comfort of knowing that our IT needs are consistently assessed and monitored by seasoned and committed technology professionals; a fact that allows my staff and I to focus our work and keep attention where is should always be – on our clients.

Impress Computers provides our firm with a disciplined and consistent outsourced IT department. Not only is this an exceptionally cost-effective approach to addressing the firm’s IT needs but it also gives our staff comfort in the knowledge that our systems are being updated and maintained on a regular basis. When those unexpected technological problems arise, we have a consistent point of contact.

This support is backed by a team of professionals committed to the priority we would demand of an internal IT department. This level of IT oversight comes from Impress Computers’ managed IT solution; a solution which provides on-going remote monitoring of our firm’s systems as well as regular quarterly office visits to assess and provide preventative updates and maintenance to our systems.

Impress Computers has filled that need for our firm in a professional, consistent and disciplined manner, and most importantly it has done so at an exceptional value to our company and ultimately to our clients.

Give them a call, you won’t be disappointed.

Professional attitude, helpfulness, customer service and knowledge.

Having a one stop shop for all of our IT needs, seems like Impress Computers are actually in our office for any of our issues.

Their knowledge of the staff and their beyond professional attitude, their helpfulness, and their customer service is bar none. In my opinion you can’t compare Impress to another IT company.

I also really appreciate that this is a family owned and run IT company, you’re not just another client, you feel like you’re a family member when you call or email for help.