When you need managed services in to maintain peak operation in the IT network of your small business, consider us here at Impress Computers. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Impress Computers‘ managed services.
Managed IT Services Houston | Proactive IT Support & Security
Managed IT Services Houston – Expert, proactive, and local support for businesses across industries
At Impress Computers, your business depends on reliable IT. Our managed IT services in Houston include 24/7 proactive monitoring, expert support, cybersecurity, data backup, and strategic planning to ensure your systems never let you down.
🚀 Boost Efficiency with Our Core Managed IT Services
24/7 Remote Monitoring & Help Desk Support
Our Houston-based team monitors your servers, networks, and endpoints continuously to detect and resolve issues before they interrupt your work. With remote access, we fix problems fast—no on-site wait times, no downtime.
Guaranteed 15-Minute Response
Whenever you need help, our certified Level 2 & 3 technicians answer personally—no automated menus. You get immediate access to senior experts when it matters most.
Cybersecurity & Compliance Solutions
Protect your business with firewalls, endpoint protection, intrusion alerts, and HIPAA, GLBA, FFIEC, PCI compliance. We build a layered security posture that safeguards your sensitive data and satisfies audit standards.
Data Backup & Disaster Recovery
We use secure, off-site backups on geo-separated servers and conduct regular recovery drills. That means fast restoration and minimal interruption if you ever face data loss or cyber threats.
Network & Infrastructure Management
From VPN and Wi-Fi to Ethernet and cloud integration—we design, manage, and optimize them for peak performance and security tailored to your industry.
Strategic IT Planning & Project Support
Whether you’re upgrading hardware, deploying new software, migrating to the cloud, or integrating industry systems (ERP, Procore, Clio, QuickBooks), we deliver expert project leadership from start to finish.
🔧 Why Choose Local Houston Managed IT?
| Benefit | Description |
|---|---|
| Local, Houston-Based Team | On-shore support and fast, in-person escalation if needed |
| Industry Expertise | Tailored solutions for manufacturing, construction, finance, legal & CPA firms |
| SLA-Driven Reliability | 99.9% uptime and guaranteed rapid response to keep you productive |
| Tailored for SMBs | A perfect balance of personal attention and advanced IT solutions |
| Friendly Support | No jargon, full transparency—ours to explain, yours to understand |
You can rest easy when you put your IT support needs in our hands. Contact us today for more information.
🟢 BASIC Plan
“Support when you need it.”
For businesses that want occasional IT help without a higher monthly commitment.
Includes:
- Pay-per-use Remote Support
- Pay-per-use Onsite Support
- Access to Monitoring Tools
- Security Recommendations
- Backups
Best For: Small offices, internal IT teams, or businesses just getting started with managed services.
🔵 REMOTE Plan
“Unlimited remote support. Fixed monthly cost.”
For companies needing reliable, ongoing remote IT support without paying for onsite services.
Includes:
- Unlimited Remote Help Desk Support
- 24/7 Monitoring & Alerts
- Next-Gen Antivirus + Patch Management
- MFA + Cloud Backup for O365
- Remote User Onboarding & Offboarding
- Optional Onsite Support at Reduced Rates
- Basic Compliance Guidance
🟣 COMPLETE Plan
“Everything covered—onsite, remote, secure.”
The COMPLETE Plan is our most comprehensive managed IT package, designed for businesses that require full-service support, advanced cybersecurity, and proactive IT management.
Ideal for organizations in regulated industries or those seeking enterprise-grade protection and strategic guidance, this plan ensures your technology runs smoothly—so you can focus on running your business.
What’s Included:
✅ Remote & Onsite IT Support
Immediate response and hands-on assistance whenever you need it.
✅ Full Cybersecurity Stack
Includes EDR, MDR, ThreatLocker, Zero Trust Architecture, and continuous threat detection.
✅ 24/7 SOC Monitoring
Around-the-clock monitoring by our Security Operations Center to stop threats before they impact your business.
✅ Strategic IT Planning & Quarterly Reviews
Ongoing alignment between your business goals and technology roadmap.
✅ Business Continuity & Disaster Recovery
Datto-based backup solutions to ensure uptime and resilience in any situation.
✅ VIP Response SLA
Priority ticket handling and faster resolution times to keep your operations uninterrupted.
