Joshua Simmons
Technical Account Manager
Impress—2017—Present
Joshua Simmons brings 18 years of experience in the IT industry, including a decade at Computer Clinic and eight years with Impress Computers. He holds a degree in Organization and Supervision with a minor in Computer Information Systems from the University of Houston, as well as an Associate of Science degree from Houston Community College. Joshua also holds an A+ Certification and is a certified Lean Six Sigma Yellow Belt.
Joshua’s expertise spans a wide range of IT solutions, including successfully transitioning customers from a traditional break-fix model to becoming fully supported Managed Service Provider (MSP) clients. His ability to navigate and implement these changes ensures a seamless and improved IT experience for businesses.
As the Technical Account Manager at Impress Computers, Joshua serves as the primary liaison between clients and the technical department. He combines his extensive technical knowledge with exceptional interpersonal skills to deliver tailored solutions that meet each client’s unique business needs. Joshua’s dedication to fostering strong client relationships and his commitment to delivering exceptional service make him an invaluable resource for businesses looking to optimize their IT operations.