In this role, you will provide first-tier technical support to office users and production line equipment

labeled “entry-level,” they expect you to have 1-2 years of full-time experience. If you’re a recent grad, your volunteer work, internships, coursework, or membership in college organizations can be considered experience and skills for a job

Level I employees are beginning level employees who have a basic understanding of the occupation through education or experience. They perform routine or moderately complex tasks that require limited exercise of judgment and provide experience and familiarization with the employer’s methods, practice, and programs.

An associate’s degree in Computer Science or related field, two years’ experience in a network environment, or any equivalent combination of training and experience. This specification has been designated to represent the general nature and level of work found in positions in this class.

Technician Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with …

The technician’s responsibilities include monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment.

The technician’s responsibilities include monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment.

Expert product and service support. Access to the highest technical resources available for problem resolution or new feature creation. Tier 3 technicians attempt to duplicate problems and define root causes, using product designs, code, or specifications. Level 3 skills can’t be expected of a typical worker but require someone with moreadvanced training and/or extensive experience/ degree.

  1. Performs complex problem solving and assistance on diverse software applications and hardware systems .
  2. Provides in-depth individual and/or group instruction and training on new or updated technologies.
  3. May supervise or provide functional direction to lower graded staff and/or student employees performing the same or similar type of work.
  4. Performs diverse technical assistance, documents findings and performs maintenance duties in support of a large unit that may encompass a variety of user support needs.
  5. Maintains, updates and audits record keeping systems; documents projects, writes and maintains user instructions.
  6. Oversees, maintains, and inputs applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials.
  7. Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves complex system hardware, software, and network failures and conflicts.
  8. Participates in and/or leads the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
  9. Serves as a primary project member on technology projects with large scope and impact; may lead and integrate the work of other staff.
  10. Oversees and performs the installation, configuration and maintenance of computers, networks, workstations and/or other related equipment and devices.

Data Analytics job ; from cleaning data to presenting it in visual form, performing qualitative and quantitative analysis of data, interpreting data, and making predictions.

  • Data Visualization.
  • Data Cleaning.
  • MATLAB.
  • R.
  • Python.
  • SQL and NoSQL.
  • Machine Learning.
  • Linear Algebra and Calculus.

The sales development representative (SDR) is an inside sales representative that focuses on outreach, prospecting, and lead qualification. SDRs don’t focus on closing business, but connecting with as many leads as possible and determining if they’re good customer fits. SDRs move leads through the sales pipeline.

  • Generating and qualifying new leads.
  • Developing and maintaining customer relationships.
  • Meeting and exceeding sales goals.
  • Negotiating contracts.
  • Promoting products and services.
  • Delivering quality customer service.

Communicating with all levels of the organization.