I have used Impress Computers several times, and been delighted each and every time. The owner and all of the staff are dedicated to providing good quality products and services at reasonable prices. They are not just about making money. They are about taking care of their customers as best they can.
One day I took my Father’s tablet in for repair – replace digitizer screen. They told me that they did not have a tech on staff currently to take care of that particular task, and they didn’t want to disappoint. So they referred me to another company.
Wait for it….
Let that sink in…..
They could have taken the device, farmed it out to a competitor for repair without my knowledge, and then charged me more money.
But they didn’t do that. They took care of their customer’s needs even though they did not make any money on the deal.
Of course I will be back to Impress Computers.
(Some days I drop in just to look around, and chat, and get a piece of hard candy from the jar on the counter. Like going to the old general store on Main Street in small town, rural America.)