We did experience a communication lapse/interpretation issue with the technician regarding installation of MS products onto the new computer but Impress Computers took responsibility and we mutually agreed on a quick and acceptable way to resolve the issue. I recommend Impress Computers for personal and small business needs.
(i.e” plata, money, buckaroos, etc.) while my computers were ‘down’. But, happily, that was NOT the end of the story. After asking around, networking with some savvy business folk, I found IMPRESS COMPUTERS. They had BOTH my computers humming once again, within a DAY, and, get this…for a very REASONABLE fee!!
As good ole Forrest Gump would say: “And that’s all I got to say about that!! ;-)”
I was definitely impressed with Impress! I had a used laptop and accidentally squished the laptop cable on a bed and messed it up.
I went over and they knew which one would work for my laptop model and was able to get home and back with a new cable the same day.
They also have very good warranties on their laptops.
Keep up the good work Impress!
I have used Impress Computers several times, and been delighted each and every time. The owner and all of the staff are dedicated to providing good quality products and services at reasonable prices. They are not just about making money. They are about taking care of their customers as best they can.
One day I took my Father’s tablet in for repair – replace digitizer screen. They told me that they did not have a tech on staff currently to take care of that particular task, and they didn’t want to disappoint. So they referred me to another company.
Wait for it….
Let that sink in…..
They could have taken the device, farmed it out to a competitor for repair without my knowledge, and then charged me more money.
But they didn’t do that. They took care of their customer’s needs even though they did not make any money on the deal.
Of course I will be back to Impress Computers.
(Some days I drop in just to look around, and chat, and get a piece of hard candy from the jar on the counter. Like going to the old general store on Main Street in small town, rural America.)