They Catch Problems Before We Even Know About Them — Day or Night
The 24/7 monitoring has been a huge benefit for us. There have been several times where Impress detected issues with our network after hours and took care of them before we even knew something was wrong. That kind of around-the-clock support gives us serious peace of mind.
What sets them apart from other IT Support firms we’ve worked with is their responsiveness. Whenever we put in a request, we get fast replies and consistent updates — we never feel left in the dark.
And honestly, having a local IT Support team that can jump in both remotely and onsite when needed is a big deal. Some problems just need someone physically there, and Impress is always ready to show up when it counts.
I’d definitely recommend them.
