I wanted to take a few minutes to express my high level of satisfaction with your team.
As you know, we struggled in every way you can imagine moving to our new location. Kurt (which I have the impression was overseeing the move from an IT perspective) did an amazing job coordinating and making it happen. I do believe he went the extra mile and did all he could to help us in every possible way.
I have very high expectations when it comes to customer service as such, I closely pay attention to every vendor/service provider we have. Impress Computers is the only vendor that I have seen exceeding my expectations. Every tech you have sent to help us whether in person or remotely has been:
- Reliable
- Knowledgeable
- Professional
- Efficient
I am also satisfied with how quickly our IT issues are resolved. I hope this does not change in the future and I hope you take good care of your team.