.Whether you run a business or have a home network, when your internet provider changes your modem (whether it be Comcast, AT&T or Consolidated) you need to remember that all your network settings and network/wireless printers will be affected. This could also affect your backup devices if they are connected through the network either wired or wireless
To avoid a crisis where you are unable to connect to shared folders, or print to your network printers, it is important to ensure that your IT guy is present after the modem has been installed to that everything can be mapped correctly.
We have had a number of instances recently where customer’s have phoned us in a panic because nothing is working.
Take a proactive approach and make sure that we can have someone there in advance.