Quick response, service reliability and expertise. They simply fix our problems.

We have been IMPRESSED with the service and reliability of Impress Computers since we moved our IT support contract to them. All of our issues are addressed quickly, and they stay fixed.

In the past we’ve had difficulty in dealing with recurring issues that were never fully fixed, which was very painful. We have found that the team at Impress are quick to get hold of and they simply fix our problems.

Whenever we call it is as if they are working exclusively for J&G.

They listen to and understand our IT needs and provide quick responses at an affordable rate.

Impress really listened to and understood our IT needs and their responsiveness is excellent!

We also appreciate that they have a personal feel. Nothing is automated nor do you feel like you are simply part of a “corporate process”. Their technicians are knowledgeable and always strive towards great support.

They are personable – and economical – to work with. Impress imparts the sense that resolving their client IT issue is very important to them.  I really appreciate being able to speak with their client support rep who is assigned to our agency.

From my experience, Impress is very attentive and very responsive when my office reaches out to them with their IT issues.

Impress is quick to jump on a call with our team and resolve the issue. The Impress team is very professional and always ready to help! Also, for Easter, they sent us a huge container of M&M’s! It was super thoughtful and definitely unexpected 🙂