According to Microsoft’s latest public updates:
- At 1:37 p.m. CST, Microsoft acknowledged an issue impacting Microsoft 365 services, including Microsoft Defender and Microsoft Purview.
- At 2:17 p.m. CST, Microsoft reported that a portion of their service infrastructure in North America was not processing traffic as expected and that they were working to restore it to a healthy state.
- At 2:53 p.m. CST, Microsoft advised that their teams were continuing to review and take actions necessary to restore the affected infrastructure and rebalance service traffic.
- As of 4:15 p.m. CST, Microsoft stated:
“We’re carefully rebalancing traffic across all affected infrastructure in the region, while monitoring the corresponding health telemetry, to ensure the environment enters into a balanced state as our remediation efforts continue. We’re proceeding as quickly as possible and this incremental approach will also help us identify whether any additional actions may be required to ensure longstanding recovery.”
What this means for you
- You may have experienced issues sending or receiving email, delays, or bounced messages during the outage window.
- Email functionality is currently in the process of being restored as Microsoft rebalances traffic. Some intermittent slowness or delays may still occur while recovery completes.
Our actions
- We have been actively monitoring Microsoft’s 365 Status communications throughout the event.
- Our team is confirming that all of our mail flow and related services are stable and will continue to monitor until Microsoft reports full recovery.
If you notice any issues
If you experience missing messages, unusual delays, or other email problems, please let us know at:
- ticket@impresscomputers.com
- 936-931-7977
We apologize for any inconvenience this Microsoft platform outage may have caused and appreciate your patience while Microsoft completes full restoration.
