Kurt McClean
Lead MSP Technician
Impress – 2016—Present
Kurt brings over 30 years of expertise in IT communications, electronics, and networking to Impress Computers. His career began with distinguished service in the U.S. Army, where he developed a solid foundation in technical operations and leadership. After his military tenure, Kurt advanced his career with prominent roles at Ericsson and AT&T, further honing his skills in cutting-edge technology and enterprise-level solutions.
In 2016, Kurt joined Impress Computers as the Lead Managed Services Technician, where he plays a pivotal role in delivering exceptional IT support and solutions to clients. His extensive experience includes deploying and maintaining organizational Windows servers, configuring routers, managing Active Directory, Domain Controllers, and MS Exchange Servers. Kurt has been instrumental in maintaining and optimizing IT infrastructure for offices with 70+ users, ensuring seamless operations and reliability.
Kurt is also adept at managing Service Level Agreements (SLAs) for incidents, service requests, and related tasks through Remote Monitoring and Management (RMM) systems. His dedication to excellence and attention to detail make him an invaluable asset to the Impress Computers team and a trusted partner to the businesses they serve.